EDWARDES STREET FAMILY CLINIC
32 Edwardes Street,
Reservoir VIC 3073
Phone
(03) 9469 5600
Fax
(03) 9469 5900
Edwardes Street Family Clinic
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COMPREHENSIVE CARE FOR
YOUR FAMILY
CARING ALLIED HEALTH
PROFESSIONALS
ABOUT US
Edwardes Street Family Clinic: Together for Better!
Situated in the Reservoir region, the Edwardes Street Family Clinic is a medical centre that offers patients comprehensive healthcare through quality family medicine.
Our family clinic is a fully accredited practice owned and operated by local General Practitioners.
All of our doctors are experienced in a broad range of General Practice and the treatment of all age groups, to cater for each and every family.
We believe in honest, reliable care for all aspects of your health and strive to maintain a thorough approach for your benefit and convenience. Our team provides a range of medical and health services such as pathology, speech pathology, podiatry, general medicine and much more in a centralised medical centre that can cater to all the needs of you and your family.
The medical team at Edwardes Street Family Clinic aims to provide comprehensive and thorough medical care to families. We endeavour to keep up to date with the latest medical innovations to bring an efficient and effective medical service to and your family.
New Patient Fee:
As of March 1st, 2023, patients that are new to the clinic or have not had a consultation for 5 years or more will be charged a one-time fee for the first appointment.
If you hold a concession card, the first appointment fee will be $70 on weekdays and $75 on Saturday. If you do not hold a concession card, the first appointment fee will be $75 on weekdays and $80 on Saturdays.
The fee can be rebated by Medicare, where you will receive $42.85 back if a claim is made.
Private Billing:
We accept Allianz OSHC and OVHC card holders. Appointments will have no gap payment associated.
A standard consultation fee of $50 will apply for all patients without a Medicare card or Allianz insurance. If required, a long consultation fee of $70 will apply instead of the standard consultation fee.
Services:
Edwardes Street Family Clinic is a GPA accredited, family-friendly medical practice, which offers BULK BILLING for all patients with a Medicare card.
Our qualified practitioners provide a wide range of medical services including:
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General health
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Children’s health
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Immunisations
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Travel vaccinations
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Health checks
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ECG (heart check)
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Minor procedures
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Health assessments
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Care plans
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Pregnancy tests
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Pap smears
We offer onsite pathology collection and podiatry services. There are also several nearby pharmacies, chiropractic, radiology, and dental services in the area.
A friendly reminder that the doctors at this clinic will not prescribe drugs of addiction, including Panadeine Forte, Valium, sleeping tablets, Benzodiazepines, or Opiates.
FOR EMERGENCIES PLEASE DIAL 000
Operating Hours
Monday - Friday
Saturday
Sunday
8:30am - 6:00pm
9:00am - 1:00pm
Closed
Public Holidays: Closed
For After-Hours Locum doctor service please call 13 26 60
Edwardes Street Family Clinic is a QPA fully accredited practice.
Pathology Collection: Melbourne Pathology collections are open on-site on Tuesday and Wednesday from 8:30am to 12:30pm. Appointments are not required for pathology collection - however you must have a referral form for the collection.
Podiatry Services: Our podiatrist, Mr Abanob Morcos, works every Tuesday from 9am to 4pm. You can read more information under the 'Our Team' tab, or by scrolling below. Please call reception on 9469 5600 to organise an appointment.
TAC and WorkCover Appointments: Procedures and consultations for work-related injuries or TAC CANNOT be booked online. Please call reception on 9469 5600 for further information.
OUR SERVICES
Comprehensive Check-ups
At Edwardes Street Family Clinic, our caring doctors always make sure you and your family are a-okay and are at optimal health. Their many years of experience of practice will guarantee an accurate and comprehensive result at the end of your check-up.
Call us now to book your appointment.
Family Planning & Pap Smears
Family planning allows individuals and couples to anticipate and attain their desired number of children and the spacing and timing of their births. It is achieved through use of contraceptive methods and the treatment of involuntary infertility.
Book an appointment with one of our doctors if you are concerned.
To perform a pregnancy test, blood is drawn from the patient's arm, which is sent to a lab for testing. The results of most pregnancy tests take at least a couple of days. The laboratory then advises the doctor of the result. Here at ESFC, our doctors have profound experience in family planning, and will provide guidance for your family's wellbeing.
Our doctors here at Edwardes Street Family Clinic, we proud ourselves on being experienced professionals at minor surgical procedures for your convenience. Our doctors are able to perform suturing, leson removal (moles, sunspots, etc), and cryotherapy (liquid nitrogen freezing for warts and sunspots). Call us now for more information.
At Edwardes Street Family Clinic, we provide our community with numerous types of vaccinations, including child, pregnancy, and travel vaccinations. Our staff will be able to provide you with the necessary information and the correct vaccination you need.
Call us now for an appointment.
Our podiatrists are recognised as important members of the health care team in preventing and managing lower limb complications for those living with diabetes. They diagnose and treat both common and more rare skin and nail pathologies of the feet, maintain the mobility of many elderly and disabled people, and others. This achieved through the ongoing monitoring of foot health, in particular of those with circulation problems and diabetes.
At Edwardes Street Family Clinic, we provide our patients with an on-site pathology collection centre to allow them to have a convenient experience at our clinic. If a patient requires a pathology collection ie. blood test after their consultation, we can organise your blood test on the spot, so you don't have to inconvenience yourself in any way. Call us now to book a pathology collection test.
20+
Years of Practice
35,000+
Smiling Patients
30+
Years of Experience
10
Happy Staff
MEET OUR TEAM
OUR DOCTORS
Dr. Gracy Nakhla
MBBS., AMC, FRACGP
Dr. Nakhla specialises in Family Medicine, Family Planning, Shared Ante-natal care and Paediatrics. She is available during the following hours.
Mon
Tues
Wed
Thurs
Fri
Sat
9:00am - 2:00pm
Not consulting
9:00am - 2:30pm
9:00am - 12:00pm
4:00pm - 6:00pm
9:00am - 12:00pm
Dr. Sameh Mikhail
MB.Bch., AMC, FRACGP
Dr. Mikhail is an experienced GP with more than 30 years of practice. He joined Edwardes Street Family Clinic since its opening in 1996. He has a special interest in Family Medicine, paediatrics, internal medicine, cardiology, and minor surgical procedures. He consults during the following hours.
Mon
Tues
Wed
Thurs
Fri
Sat
10:00am - 2:00pm
12:00pm - 4:00pm
10:00am - 2:00pm
10:00am - 2:00pm
10:00am - 2:00pm
Not consulting
Dr. Victor Salib
MB.BCh., AMC, FRACGP
Dr. Salib specialises in Family Medicine, Paediatrics, Minor surgical procedures. He is available during the following hours.
Mon
Tues
Wed
Thurs
Fri
Sat
3:00pm - 5:00pm
9:00am - 12:30pm
3:00pm - 5:00pm
3:00pm - 5:00pm
9:00am - 12:30pm
Not consulting
Dr. Mamdooh Saleh
MBBS., FRACGP
Dr. Saleh, a dedicated medical professional, embarked on his journey in 2002, earning his MBBCh in Medicine and General Surgery from Cairo University, Faculty of Medicine. Over the past two decades, his diverse career has spanned across Egypt, Dubai, and Australia.
Dr. Saleh’s professional focus extends to chronic diseases such as diabetes and high blood pressure, geriatric medicine, and spine-related pathology, particularly chronic low back pain. His unique combination of skills positions him as a valuable resource in these specialized areas. He consults during the following hours:
Mon
Tues
Wed
Thurs
Fri
Sat
Not consulting
Not consulting
9:00am - 5:30pm
Not consulting
Not consulting
9:00am - 1:00pm
OUR ALLIED HEALTH
PROFESSIONALS
Mr. Abanob Morcos
BHsc MPod
Abanob graduated from La Trobe University with a Bachelor in Health Science and Masters in Podiatric Practice. He has a deep interest general podiatry, Sports, Paediatrics and Diabetes foot health. He consults at Edwardes Street Family Clinic on:
Tuesday from
9:00am to 4:00pm
Appointments
Feedback and Your Rights
We prefer all patients to make an appointment. Every effort will be made to accommodate your preferred time. If you have a complex problem, or you require more than two people to be seen, please inform us for adequate time to be allocated. If you require a long appointment (20 minutes or more), please notify reception staff when booking in, or choose this option when booking online through HealthEngine.
Telehealth appointments cannot be readily accommodated and provided at this practice. Please contact reception on 9469 5600 to enquire on suitability or eligibility for a telehealth appointment.
Home Visits and After Hours Services
Home visits are currently offered by our partner locum service, DoctorDoctor. This is a bulk-billed locum (after-hours) service for patients who hold a Medicare card. A home visit can be organised by calling 132 660, and is available as follows:
- Monday-Friday: 6pm to 8am
- Weekends: From 12pm on Saturday until 8am on Monday
- Public Holidays: All hours
Telehealth Appointments
Telehealth appointments are also offered by DoctorDoctor. Clinicians at our practice do not currently offer home visit appointments.
The locum service can be accessed outside of our practice opening hours if you require this.
Walk-In Appointments
Emergencies will always be given priority. We accept walk-in patients, however require patients to call reception on 9469 5600 between 8:30am and 9:30am to be placed on our walk-in list for our available doctors. We have limited capacity for walk-in appointments, and ask that patients book allocated appointments if you are able to. Please note, walk-in appointment times are not scheduled, and therefore may result in an extended wait time as scheduled appointments and emergencies are prioritised.
We value your input. Your feedback helps us enhance our services. If you have an issue, we would like to hear about it. Please feel free to talk to your doctor or receptionist. Alternatively, you can email the clinic on admin@esfclinic.com.au with your feedback. We take your concerns, suggestions, and complaints seriously. You may also contact Complaints Body, Health Services Comissioner on 1800 136 066 or send an email to hsc@dhs.vic.gov.au for more information.
Communication and Reminder System
Our practice is committed to preventative care. Your doctor will seek your permission to be included on our reminder system. We may issue you with a reminder notice from time to time offering you preventative health services appropriate for your care. If you do not wish to be part of this system, please let your doctor or reception staff know.
As our practice and reception staff can be inundated with calls and in-clinic emergencies, we ask that if a call has been missed, please attempt to call again at a later time. Alternatively, you can also email admin@esfclinic.com.au if your enquiry is not urgent. Please note, our email service is not monitored daily, therefore responses may not be immediate. Email queries should be returned within 24 to 48 hours. If you are a patient wishing to request scripts, or have an urgent enquiry, please call 03 9469 5600.
Management of Patient Health Information
Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times, and to ensure that this information is only available to authorised members of staff. We abide by the 10 National Privacy Principles available at www.privacy.gov.au/health/index
CONTACT US
Location and Contact
32 Edwardes Street,
Reservoir VIC 3073
Phone
(03) 9469 5600
Fax
(03) 9469 5900
Opening Hours
Monday - Friday
Saturday
Sunday
8:30am - 6:00pm
9:00am - 1:00pm
Closed
Public Holidays: Closed
For After-Hours Locum doctor service please call 13 26 60